Apple Offering Apple TV+ Redeem Codes to Eligible Customers Unable to Activate Their 1-Year Free Trial
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Apple TV+ officially launched on November 1, and anyone who purchased an iPhone, [iPad][3], Apple TV, [iPod touch][4], or Mac after September 10 can get a year's subscription to it for free.
The trial is supposed to be offered to users who launch the Apple TV app on a qualifying Apple device. However, [reports on Friday][5] suggested that many customers aren't seeing any sign of the trial they're entitled to.
Some people experiencing trouble activating the trial on an Apple mobile device have reportedly had better luck visiting [https://tv.apple.com][6] on a desktop web browser and logging in using their Apple ID credentials.
But if that doesn't work for you, contact [Apple support][7]. According to users on [Reddit][8], they are able to generate a unique 1-year offer code that can be redeemed in the iTunes/[App Store][9].
To facilitate the resolution, customers should have to hand their MacOS/iOS version, proof of purchase and date of purchase, and the name of the store where they bought their qualifying Apple product.
The [code redemption confirmation][10] is said to show Apple TV+ as "free for 1-one week," but actually states lower down that the paid subscription doesn't start until November 2020.
Tag: [Apple TV Plus][11]
This article, "[Apple Offering Apple TV+ Redeem Codes to Eligible Customers Unable to Activate Their 1-Year Free Trial][12]" first appeared on [MacRumors.com][13]
[Discuss this article][14] in our forums
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[1]: https://www.macrumors.com/roundup/apple-tv/
[2]: http://cdn.macrumors.com/article-new/2019/11/appletvplus.jpg
[3]: https://www.macrumors.com/roundup/ipad/
[4]: https://www.macrumors.com/roundup/ipod-touch/
[5]: https://www.macrumors.com/2019/11/01/not-seeing-apple-tv-1-year-free-trial/
[6]: https://tv.apple.com
[7]: https://getsupport.apple.com
[8]: https://www.reddit.com/r/apple/comments/dr71b5/psa_if_you_have_not_been_able_to_redeem_the_apple/
[9]: https://www.macrumors.com/roundup/app-store/
[10]: https://i.imgur.com/Lm17u88.jpg
[11]: https://www.macrumors.com/roundup/apple-tv-plus/
[12]: https://www.macrumors.com/2019/11/04/apple-tv-redeem-codes-1-year-free-trial/
[13]: https://www.macrumors.com
[14]: https://forums.macrumors.com/threads/apple-offering-apple-tv-redeem-codes-to-eligible-customers-unable-to-activate-their-1-year-free-trial.2209256/
[15]: http://feeds.feedburner.com/~ff/MacRumors-iPhone?d=yIl2AUoC8zA
[16]: http://feeds.macrumors.com/~ff/MacRumors-iPhone?a=USHvLc8tt7Q:7JjpSSBXyoE:yIl2AUoC8zA
[17]: http://feeds.feedburner.com/~ff/MacRumors-iPhone?d=6W8y8wAjSf4
[18]: http://feeds.macrumors.com/~ff/MacRumors-iPhone?a=USHvLc8tt7Q:7JjpSSBXyoE:6W8y8wAjSf4
URL: https://www.macrumors.com/2019/11/04/apple-tv-redeem-codes-1-year-free-trial/
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